24/7 Loan Processing with Mortgage Process Outsourcing (MPO)
An impossible goal to some, a reality you can achieve with the right MPO partner
Emapta services the top lending companies in North America with full-time, dedicated, experienced, and technically skilled resources who can perform your mortgage services efficiently using the latest technology.
The Mortgage lending sector is facing a new set of challenges—increased compliance from regulatory bodies, the cost of origination, high customer expectations, undesirable closing ratios, and keeping up with the ever-increasing competition to maintain your edge.
Improve productivity, mitigate risks, and save up to 70% on labour costs with Emapta’s Mortgage Process Offshoring (MPO)
Mortgage lenders agree that loan applications, production, underwriting, post-closing and auditing all require a highly skilled team. Furthermore, compliance and managing the regulatory dynamic are labour-intensive tasks that involve considerable training and a specialised skill set.
Pro Tip: See how much you can save with Mortgage Process Outsourcing – try our Pricing Calculator for a free estimate
Whether you are a fast-growing servicer looking to scale or an industry veteran looking to optimize your business, Emapta’s offshore mortgage staffing solutions enable you to deliver with speed and quality. Offshoring works effectively for the Mortgage sector because many hard-to-fill roles within the world’s largest financial institutions have long been performed by offshore teams in the Philippines.
There’s also a huge talent pool available to provide the expertise you’re looking for, so we can find specialized Mortgage talent for you faster. Emapta’s offshore teams are drawn from a well-educated talent pool and are structured to give you full control of your offshore operations, allowing your company’s culture and processes to be at the forefront, not the other way around.
Learn More: Maximum Protection, Minimal Risk: Why Our Business Model is the Right Fit for You!
By leveraging talent in the Philippines, we have transformed mortgage businesses with these top benefits:
Faster-than-industry-average turnaround time
Flexibility in capacity and resource planning
Improved compliance processes
Efficient underwriting
Increased profitability
Higher retention rate
Why choose Emapta as your Mortgage Process Outsourcing Partner:
We exceed industry standards in attracting top talent with above market average closing rates
We have more than 4,000 finance professionals in our expanding talent network
We have grown to over 2,600 employees with 14 premium offices located across central business hubs in the Philippines
We have employed more than 600 finance and accounting professionals to over 330 clients.
Our clients save 72% on labor costs and gain higher ROI through continuous operations with a dedicated team
Sample outsourced mortgage processing roles:
Underwriter
Authorize and underwrite loans
Verify loan applications and conditions
Make loan eligibility decisions
Ensure compliance with regulatory standards
Compliance Analyst
Review appraisal and credit reports
Evaluate escrow instructions and purchase contracts
Identify potential failure modes
Calibrate audit results
QC Auditor
Review and analyze purchase contracts
Calculate contingencies
Review purchase price, closing costs, and transfer taxes
Verify buyer/seller/broker information
Shipper
Upload appraisal documents
Review and approve settlement statements
Arrange requirements for appraisal review
Create a closing package and audit file